LUMINOUSPATH Refund Policy

Introduction

Thank you for shopping with LUMINOUSPATH. We value your satisfaction and aim to provide the best services. If you are not fully satisfied with your purchase, our refund policy outlines the conditions under which refunds are available.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The request for a refund must be made within 30 days of purchase.
• The product/service must be unused and in the same condition as when it was received.
• Proof of purchase must be presented at the time of requesting the refund.

Non-Refundable Items

Certain items are not eligible for refunds, including:

• Sale items marked as final sale.
• Gift cards.
• Custom or personalized items.

How to Request a Refund

To request a refund, please contact our customer service team with your order details. Our team will guide you through the process and inform you of any additional steps needed.

Refund Processing

Once your refund request is approved, the refund will be processed within 7-14 business days. The refund will be credited back to the original payment method used at the time of purchase.

Contact Us

If you have any questions regarding our refund policy, please do not hesitate to contact us at [email protected].